Pallas Consult
Independent ERP advisory for .midmarket operators.
No software resale. No implementer lock-in.
We sit on the operator's side of the table. Not paid by SAP, NetSuite, or any implementer. Pallas Consult guides operations teams through continuous ERP process iteration — across Finance, Supply Chain, HR, and Manufacturing. Transparent. Collaborative. Built to last beyond the engagement.
What the midmarket actually faces.
Three patterns repeat across our diagnostic engagements. If any of these sound like your operation, the rest of this page will feel less like marketing and more like a checklist.
Rollouts that missed the brief
Six-figure SAP or NetSuite programs that went live on schedule yet bypassed the actual operational process. Customizations coded against the wrong blueprint, training bolted on at the end, post-go-live drift measured in months.
Process debt nobody owns
Spreadsheets threaded through every handoff, reconciliations run twice by different people, master data that quietly disagrees across regions. Visible to no board, crushing the team that has to live with it.
Big-4 partners who vanish at go-live
Senior staff on the sales deck replaced by offshore analysts post-contract. Knowledge leaves the building when the engagement letter is signed. Six months later the team cannot reproduce the deliverable, let alone extend it.
Diagnose. Map. Transform. Sustain.
A four-step operating cadence that compresses the timeline between insight and measurable outcome, and forces every decision through a documented gate.
Diagnose
Two weeks on the floor. Process mining, control mapping, system log review, structured interviews with operators and controllers.
Map
Target state drawn in BPMN 2.0, anchored against APQC, with costed trade-offs and a written kill criterion.
Transform
Pilot on a single process, single site, real users. We measure before we scale and we kill the pilot if the kill criterion trips.
Sustain
A named operating cadence left behind: weekly process reviews with your team, monthly control checks, quarterly benchmarks.
Four streams. One operating model.
We work across the four ERP streams midmarket operators actually run. Same method, same written gate, same kill criterion — adapted to the process under review.
Finance
Close-the-month, planning, controls. From controller workbench to audit-ready pack — written procedures your team runs, not ours.
Supply Chain
Procure-to-pay, plan-to-fulfil, S&OP. We map the floor before we recommend software, and we only recommend software that owns a real process.
HR
Hire-to-retire, payroll interfaces, time & attendance. Built around your operator, not the vendor demo. Compliance-by-design, not bolted on.
Manufacturing
Shop-floor execution, WIP, quality, cost. One model that joins the controller and the line manager — built BMN-2.0-anchored, never from a deck.
Three concrete offers. Pick the one right for this quarter.
Most clients start with one and add the next as the cadence settles. We do not bundle them — you only pay for the line you actually need.
Process Diagnostic
A written view of the gap.
- On-site observation + structured interviews.
- Process mining across the target flow.
- BPMN 2.0 target state, costed against your KPIs.
- A six-page written report you keep regardless.
Transformation Sprint
One process, redesigned and loaded.
- Diagnose + Map + one pilot Transform cycle.
- Configuration in your ERP, owned by your team.
- Kill criterion written before the sprint starts.
- Process, controls, and RACI handed off in your tooling.
Fractional Operations Partner
A senior operator in your corner.
- Two days a week embedded with operations leadership.
- Quarterly transformation roadmap, monthly control review.
- Hands-on ownership of one major rollout or process rebuild.
- Direct line to a partner who has done this before.
Independent of the platform. Senior on every call.
The big-4 firms are built for scale; we are built for accountability. The difference isn't posture, it's how the contract is structured and how risk is carried.
Request a diagnostic
Submissions reach eric.thees@pallasconsult.com within one business day. We triage each one personally — no autoresponder. A 45-minute working session, one process, one site, one kill criterion before any recommendation.
Pallas Consult
Independent boutique consultancy · Hamburg, DE.
Lead form data
Submitted fields are delivered to eric.thees@pallasconsult.com for triage. No marketing trackers, no third-party analytics.
Hamburg desk
On-site engagements across DACH; remote diagnostic work across Europe. Travel billed at cost, disclosed up front.